Shipping policy
Order processing
Orders are processed within 1 to 2 business days. Orders placed on weekends or holidays are processed the next business day.
Discreet packaging
Every order ships in plain, discreet packaging with no visible product or brand description on the outside, so your purchase stays private.
Delivery estimates
- United States: approximately 3 to 7 business days after processing.
- International: approximately 7 to 21 business days after processing, depending on destination and customs.
These are estimates, not guarantees, and delivery times can vary during peak periods or due to carrier delays.
Shipping rates
Shipping is calculated at checkout based on your destination. Any free shipping offers and their qualifying order thresholds are shown in your cart and at checkout.
Order tracking
Once your order ships, we will email you a tracking number so you can follow its progress.
Customs, duties, and taxes (international orders)
International orders may be subject to customs duties, taxes, or fees charged by the destination country. These are determined by your local customs authority and are the responsibility of the customer. Esteem Apparel has no control over these charges and cannot predict their amount.
Incorrect or incomplete addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an address entered incorrectly. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment, which may incur additional shipping charges.
Lost or delayed shipments
If your tracking has not updated or your order seems delayed beyond the estimates above, email contact@esteemapparel.com and we will help track it down.