Shipping policy

Order processing

Orders shipping to the United States, United Kingdom, Canada and Australia are dispatched the next business day. Orders to all other countries are dispatched within 2 business days. Business days exclude weekends and public holidays. Delivery estimates start after dispatch and do not include this processing time.

Discreet packaging

Every order ships in plain, discreet packaging with no visible product or brand description on the outside, so your purchase stays private.

Delivery estimates

We ship from local warehouses in the United States, United Kingdom, European Union, Canada, and Australia, so orders to those destinations do not cross a border and are not subject to customs. The delivery estimates below start after dispatch.

• United States: approximately 2 to 5 business days after dispatch.
• United Kingdom: approximately 2 to 5 business days after dispatch, shipped from within the UK. No customs fees.
• European Union: approximately 3 to 7 days after dispatch, shipped from our EU warehouse. No customs fees.
• Canada: approximately 2 to 5 business days after dispatch, shipped from our Canadian warehouse. No customs fees.
• Australia: approximately 2 to 5 business days after dispatch, shipped locally within Australia. No customs fees.
• All other countries: approximately 3 to 7 days after dispatch, depending on destination and customs.

These are estimates, not guarantees, and delivery times can vary during peak periods or due to carrier delays.

Shipping rates

Shipping is free to the United States, United Kingdom, Canada, Australia, Germany, the European Union and Mexico. Shipping charges for other destinations, if applicable, are displayed at checkout.

Order tracking

Once your order ships, we will email you a tracking number so you can follow its progress.

Customs, duties, and taxes

Orders delivered within the United States, United Kingdom, European Union, Canada, and Australia ship from a warehouse in that region and are not subject to customs duties or import fees.

Orders to all other countries may be subject to customs duties, taxes, or fees charged by the destination country. These are determined by your local customs authority and are the responsibility of the customer. Esteem Apparel has no control over these charges and cannot predict their amount.

Incorrect or incomplete addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an address entered incorrectly. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment, which may incur additional shipping charges.

Lost or delayed shipments

If your tracking has not updated or your order seems delayed beyond the estimates above, email contact@esteemapparel.com and we will help track it down.