Shipping policy

Order processing

Orders are processed within 1 to 2 business days. Orders placed on weekends or holidays are processed the next business day. This processing time is already included in the delivery estimates below.

Discreet packaging

Every order ships in plain, discreet packaging with no visible product or brand description on the outside, so your purchase stays private.

Delivery estimates

We ship from local warehouses in the United States, United Kingdom, European Union, Canada, and Australia, so orders to those destinations do not cross a border and are not subject to customs. Estimates below are door to door, from the moment you place your order.

• United States: approximately 2 to 5 business days.
• United Kingdom: approximately 2 to 5 business days, shipped from within the UK. No customs fees.
• European Union: approximately 2 to 5 business days, shipped from our EU warehouse. No customs fees.
• Canada: approximately 2 to 5 business days, shipped from our Canadian warehouse. No customs fees.
• Australia: approximately 2 to 5 business days, shipped locally within Australia. No customs fees.
• All other countries: approximately 7 to 21 business days, depending on destination and customs.

These are estimates, not guarantees, and delivery times can vary during peak periods or due to carrier delays.

Shipping rates

Shipping is calculated at checkout based on your destination. Any free shipping offers and their qualifying order thresholds are shown in your cart and at checkout.

Order tracking

Once your order ships, we will email you a tracking number so you can follow its progress.

Customs, duties, and taxes

Orders delivered within the United States, United Kingdom, European Union, Canada, and Australia ship from a warehouse in that region and are not subject to customs duties or import fees.

Orders to all other countries may be subject to customs duties, taxes, or fees charged by the destination country. These are determined by your local customs authority and are the responsibility of the customer. Esteem Apparel has no control over these charges and cannot predict their amount.

Incorrect or incomplete addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an address entered incorrectly. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment, which may incur additional shipping charges.

Lost or delayed shipments

If your tracking has not updated or your order seems delayed beyond the estimates above, email contact@esteemapparel.com and we will help track it down.